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- How to update DinoCapture to the latest versionUpdating to the latest version is easy, here's a quick guide Learn More
- How to reset DinoCapture to default / factory settings (Rename Digital Microscope folder)This guide helps you reset your DinoCapture to factory default settings. Learn More
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- How to use eFLC (Enhanced FLC)eFLC (enhanced FLC) is a feature available with specific models that provide flexible illumination control over the target. With eFLC, LED quadrants can be assigned between two sets, and their light intensity levels adjusted independently. This feature allows lighting setups to mimic a key light and sidelight to reveal more details and create more vivid pictures. Learn More
- Advanced Settings in DinoCapture 2.0 (DC20.ini)Users can make changes to the most common DinoCapture 2.0 settings from within the software, however, some advanced settings can only be enabled/disabled by editing a configuration file Learn More
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- Product demonstrationsIf your question is not answered by any of the options on this FAQ page Learn More
- Control LED lights without DinoCapture softwareThe LED lights on the Dino-Lite USB can be toggled on/off through software (except the AM2011) in one of several ways. Learn More
- About the Dino-Lite SDKAn available free SDK (software development kit) provides C++, C#, and Visual Basic component files for custom applications once a software license agreement is signed. Learn More
- Do UV and IR models contain visible light filters?Some models, including the AM413FIT (IR) and AM4113FVT (UV) contain visible light filters Learn More
- Does the strobe feature affect LED lifetime?While in a strobe pattern, the LED lights alternate being in an “on” and “off” state. Learn More
- How fast can the LEDs be cycled ON/OFFThe LEDs can be toggled on/off programmatically using the Dino-Lite SDK. The maximum switching rate is approximately 20Hz. Learn More
- Built-in LED light lifetimeThe Dino-Lite uses long-lasting LED lights rated at 20,000 operational hours. Learn More
- Infrared light sensitivityDino-Lite scope lens are glass with IR coating. The filter is an IR pass filter. Learn More
- About refresh speed / frame rate (FPS)In general, standard models have maximum frame rate of 30 fps at low resolution (640 x 480) and can expect between about 10 - 15 fps at 1280 x 1024 resolution. High frame rate models (3713) series have a maximum frame rate of 60 fps at 640 x 480. Learn More
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- DinoCapture crashes or does not openWhen trying to open DinoCapture, the software opens slowly, crashes with an error message or does not open at all. Learn More
- About Dino-Eye eyepiece camerasThe Dino-Eye camera devices are designed to add digital microscope functionality to an existing stereo or compound microscope. The camera connects to the microscope either by replacing a binocular eyepiece, a trinocular tube, or a c-mount connection. Learn More
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- About video codecsThe 5MP (2592 x 1944) resolution Dino-Lite models make use of one of two codecs (coder-decoder) to transmit the live image from the device to a computer, MJPEG or YUY2. The MJPEG codec uses more compression, resulting in a higher frame rate and a lower quality image. The YUY2 uses less compression, resulting in a higher quality image and a lower frame rate. Thus it is recommended to use the MJPEG codec when the specimen or the microscope will be moving, and the YUY2 codec when both the specimen and the microscope are stationary and/or the highest image quality is required.. Learn More
- Measuring with Dino-Eye eyepiece cameraTo measure with the Dino-Eye, use the magnification of the objective lens as the "input magnification" and then use the calibration feature. When calibrating, the "input magnification" box should also contain the value of the objective lens magnification. After calibrating, the objective lens can be changed as long as the "input magnification" box is also updated to reflect the change. Learn More
- About color correctionColor correction matrix varies based on specific model and exposure settings. For specific inquiries or recommendations for applications requiring color accuracy, please contact us. Learn More
- About numeric apertureNumeric aperture varies between different models. In general it is above 0.065. For specific inquiries or product recommendations please contact us. Learn More
- Traditional vs digital microscope magnificationTraditional microscopes and Dino-Lite digital microscopes both use a lens (optical magnification) to provide an enlarged view of a specimen. A particular magnification value may appear more powerful using a traditional microscope compared to a digital microscope because magnification is defined differently between the two types of devices... Learn More
- Magnification specification vs numbers on deviceExplanation of the difference between the magnification specification and the magnification range on the device Learn More
- Equivalent of DinoCapture "HS Mode" in the SDKThe HS mode can be emulated in the SDK by using the following statements.. Learn More
- Guides & InformationHere are the available information and guides for users getting started with Dino-Lite Learn More
- Current & Previous Model NumbersList of our previous models and their updated replacements Learn More
- How to acquire depth information (DPQ) with compatible Edge ModelsDinoCapture 2.0 and selected Dino-Lite models offer an improved and more accurate functionality for the acquisition of depth information. Now, users can acquire depth information from the focus shift between two focal planes during live imaging Learn More
- Software License Information - EULAThe DinoCapture software may be installed on as many computers as needed without additional cost. Please see the complete user license agreement presented during installation for details.
View the User License Agreement EULA (PDF) Learn More - Dino-Lite System RequirementsDino-Lite requires USB 2.0 or better. Most modern PCs will have no problem running the DinoCapture software. Not all models are compatible with Mac OS. Learn More
- Why choose Dino-Lite microscopes?Award winning product and design. #1 Selling Handheld Microscope in the World. Unique design with a single lens with variable magnification. Learn More
- How to find the model or serial numberHow to find the model number or serial number of the Dino-Lite microscope Learn More
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- Color adjustment for Dino-Eye eyepiece cameraWhite Balance is a color correction function to adjust white color accurately on the image. When the white balance is corrected properly, colors on the image would look natural on human eyes, even under variety of light source with different color temperature. Learn More
- Using Dino-Lite on Google ChromebookInstructions for setting up a compatible Dino-Lite on Google Chromebook Learn More
- How to use the Customize Shortcuts featureCustomize shortcuts allows users to assign key and key combinations to DinoCapture functions to help improve the efficiency of the users work flow. Learn More
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- About USB 3.0 and Dino-LiteUSB 3.0 adds a new transfer mode called "SuperSpeed" (SS) capable of transferring data up to 5Gbits/s (625MB/s). With this improved speed comes improved quality which also requires more resources. Learn More
- How to use Auto Calibration (CS-40 / CS-41)Automatic calibration is available for Dino-Lite Edge Series models with the CS-40 / CS-41 slides with DinoCapture 2.0 Learn More
- DinoXcope is installed but does not openSometimes DinoXcope fails to start when the program has crashed or was closed improperly, to resolve this please follow these directions Learn More
- DinoCapture does not show Dino-Lite (Black screen or not recognized)The Windows 10 April 2018 update (Build 1803) introduced a Microphone and Webcam privacy settings option that blocks unauthorized applications from turning on your devices without your permission. Learn More
- How to request Remote AssistanceDino-Lite microscopes come with free technical support. In many cases, performing a remote assistance is the most convenient way to troubleshoot an issue Learn More
- About the Proposition 65 warningYou may have seen the following warning label on Dino-Lite products, which appears on many other products from other manufacturers, including other electronics manufacturers: WARNING: Cancer and Reproductive Harm. What is this about? Learn More
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- About measurement, accuracy, and calibrationThe Dino-Lite Pro microscope has higher measurement accuracy at higher magnifications such as 50x or 200x. Learn More
- About polarizationThe polarizer is an adjustable feature on Dino-Lite microscopes that allows you to help reduce glare on reflective surfaces Learn More
- How to use EDOF (Extended depth of field)
EDOF (Extended depth of field) is an image processing tool exclusive to the Dino-Lite Edge AM4815 and AM7915 series on DinoCapture 2.0 version 1.4.7 and higher. It increases the depth of field by combining a series of images with different focuses into one image by only a few clicks. For more information on how to use this feature, please see the following:
How to use EDOF in DinoCapture 2.0
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EDOF Demonstration Video - View the Wi-Fi streamer on a Windows computerThe Dino-Lite can be viewed wirelessly using the WF-20 / WF-10 WiFi streamer through one of the mobile apps or through a web browser on your PC. Learn More
- How to find the model or serial numberThe model number can be found on the tag near the USB connector.. Learn More
- How do I clean a Dino-Lite?Please read the full article for important information and proper cleaning instructions Learn More
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- Continuous measurement (keep tool active)By default continuous measurement is not enabled. After placing one measurement, the measurement tool used is de-selected and the arrow returns to the default selector. If you want the previously selected measurement tool to remain active after placing a measurement, you can enable continuous measurement by following these steps... Learn More
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- How to record a time-lapse videoTime Lapse Video lets your Dino-Lite record video frames at set time intervals, creating a time lapse movie without the need for you to stitch all of the photos together. Once recording is stopped the camera will automatically compile the frames into a cohesive video clip that you can playback. Learn More
- About the MicroTouch featureMicroTouch is a touch sensor that provides convenient snapshot without disturbing the image by moving a physical button. Learn More
- Multiple Dino-Lite devices on one computerThe number of simultaneous Dino-Lite devices supported depends on the operating system and hardware resources, ranging from 2 to 4 devices in most cases. Learn More
- Using Dino-Lite on Windows RTInstructions for setting up a compatible Dino-Lite on Windows RT Learn More
- Transfer DinoCapture files to another computerTransferring of DinoCapture files and folders to another computer must be done in a specific way to work properly Learn More
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- Mac OS CompatibilityMany Dino-Lite USB models are compatible and include software for Mac OS. A few exceptions include models with special features such as strobe lighting, FLC, EDOF/EDR, and AMR, and a several older (now discontinued) models... Learn More
- Drawing File RequestNeed a drawing or design schematic file of a Dino-Lite microscope or accessory? Learn More
- Does the Dino-Lite store user data (data volatility)No, the Dino-Lite microscopes do not store any customer data Learn More
- Dino-Lite power consumptionFor the Dino-Lite USB models in the 300/3000, and 400/4000 series, the Dino-Lite consumes 1980mW (1340mW microscope + 640mW for all 8 LEDs). Learn More
- Environmental temperature and pressureFor Temperature Rating: Internal electronic components: Temperature rating (14° F ~ 131°F) / (-10° C ~ 55° C) Learn More
- Microscope not recognized or missingDinoCapture software opens without error, but device is not recognized or live video does not start Learn More
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- Save camera settings profileCreating and saving a camera setting profile allows the user to customize the camera color setting for better color accuracy. Creating a camera setting profile can be a time saving tool if properly used. If lighting conditions are standardized and the object is similar in color then creating a profile can be a beneficial feature. Please see the following screenshot:
Camera settings Learn More - Default email application used by DinoCapture
DinoCapture uses your default email application to send email. This is set in the Windows Control Panel rather than in DinoCapture. To set your default email client in Windows use the following steps:
Windows 7/8
1. Click Start > Control Panel > Programs > Default Programs
2. Click "Set your default programs", then select your desired email application from the list on the left side
3. Click "Choose defaults for this program"
4. Under the "MAPI" section, click the checkbox next to "Send mail" (be sure that you are checking "Send mail", not "MAILTO")
5. Click "Save"Windows XP
1. Click Start > Control Panel > Add or Remove Programs
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2. Click "Set Program Access and Defaults" then select "Custom"
3. Find the section titled "Choose a default e-mail program"
4. Click the box next to your desired email application
5. Click "OK" - Nozzle (endcap) material informationAll "AD" series caps are made out of polycarbonate material. "AM" series caps are made out of acrylic or polycarbonate material. Please contact us to inquire about a specific model. Learn More
- DinoXcope error: "unidentified developer" / "can't be opened because Apple.."
Mac OS displays the following error:
DinoXcope can't be opened because it is from an unidentified developer
This error message has to do with increased security in more recent versions of Mac OS. By default, Mac OS is now only allowing software that comes from the Apple store. This can be resolved by creating an exception to that policy for the Dino-Lite software, or by changing that setting univerally to allow software from other sources.
Learn More - Which format/resolution/DPI should be usedInformation about image formats, resolutions, and DPI settings.. Learn More
- Captured image and video file sizesThe size of captured images and recorded video files can vary based on a number of factors, in particular the resolution and variance in light and color has a large effect on final size. As an approximate:
Based on testing regardless of DPI the file sizes are: JPG Images
640 x 480 = 50kB - 80kB
1280 x 1024 = 200kB - 400kB
2592 x 1944 = 400kB - 1MB
Video
1 minute at 640 x 480 = 11MB
1 minute at 1280 x 1024 = 33MB
40 minutes at 1280 x 1024 = 1.7GB
2 hours at 1280 x 1024 = 5GB
Learn More - About recording audioThe Dino-Lite USB microscopes can capture snapshots and record video. The microscopes do not include a microphone for recording audio. Audio can be recorded by connecting a microphone or using a microphone built-in to the computer (such as in most notebooks) and using the AMCap software which is capable of recording video from the Dino-Lite and combining that video with audio from a separate microphone. Learn More
- Saving GPS location informationThe DinoCapture software supports some external GPS Devices. To enable recording of location data, connect a compatible external GPS device, then select: Settings > External GPS Select your device, and click Connect, then Save. Also make sure that the default image format is set to JPG, not BMP. The format must be JPG as the JPG file type supports the EXIF meta data standard which is where the location data will be saved. Learn More
- Using older models with Windows 8 and 10Unable to install an older Dino-Lite model (211, 311(S)(H), 313) on a computer with Windows 8, 10, or above. Learn More