Special Notice from Dino-Lite US | Dunwell Tech
Due to the Safer at Home policy enacted by the State of California our staff are working remotely from home, however, we are still taking orders, shipping products, and providing technical support.
When calling, you may hear some pauses and clicking while phone calls are transferred to their homes. We encourage you to submit your requests via email ([email protected]) or our contact form.

Does the Dino-Lite store user data (data volatility)

No, the Dino-Lite microscopes do not store any customer data in the device when the Dino-Lite is removed and the power is turned off. Dino-Lite microscopes use EEPROM memory which are non-volatile. Any information stored on the device is only setup data which is not user accessible and there is no user data path.

Please contact us for more specific information