Multiple Dino-Lite devices on one computer

Note: Check to make sure you are running the latest version of DinoCapture 2.0 found here: http://dinolite.us/downloads

The number of simultaneous Dino-Lite devices supported depends on the operating system and hardware resources, ranging from 2 to 4 devices in most cases.

 

Windows
With DinoCapture 2.0 v1.5.17B or newer, users can view up to 8 Dino-Lite microscopes simultaneously. The total that can successfully be used will depend on the hardware resources of the computer. Particularly the number of PCI USB 2.0 controllers, and the available discrete (non-integrated) graphics memory. In general, most recent computers will be able to run at least two and up to four microscopes simultaneously. To successfully run 8 microscopes, high powered computer hardware will be required such as Intel Core i5 6600K CPU or better.

Minimum System Requirements:

  • Windows 7 64bit
  • 4th Generation i5 Processor
  • 1x Additional USB Controller Card
  • 8GB of RAM

Recommended System Requirements:

  • Windows 10 64bit
  • 7th Generation i5 Processor
  • 1x Additional USB Controller Card
  • 8GB of RAM

In either situation, the microscopes should be evenly distributed between the two USB controllers. For example, if you have 4 scopes, 2 should be plugged into the built in USB ports and 2 should be plugged into the add-on card.

Please contact us for more details if needed.


Mac OS
The DinoXcope software will currently display from a maximum of four Dino-Lite cameras. The total number of cameras that can successfully be used will depend on the hardware resources of the computer. Particularly, the number of PCI USB 2.0 controllers, and the available discrete (non-integrated) graphics memory. If you are running Windows on top of Mac OS and want to use multiple cameras we suggest using Bootcamp rather than parallels.


Set the multiple live view windows in DinoCapture to reopen in previous location

For users that would like the live view windows to reopen without being "stacked" or set to a desired location (side by side / above or below)

1. Make sure all Dino-Lite microscopes are connected to the computer
2. Right-click the DinoCapture 2.0 icon and select "Run as administrator" (you may need the administrator password)
3. Open and re-position any or all of the live view windows to the desired location
4. Close DinoCapture 2.0

DinoCapture 2.0 will now open with the live view windows in the same position as it was most recently closed. "Run as administrator" is only required upon initial setting.

 

Trouble displaying from exactly two Dino-Lite devices simultaneously
This generally occurs when the device is connected to an older USB 1.1 port, rather than a USB 2.0 port. If the device is connect to a USB hub/splitter or USB extension cable, that device may also only support the older USB 1.1 standard. To resolve this issue:

-Make sure the device is connected to a USB 2.0 port.

-Connect the device directly to the computer rather than through a hub or extension cable.

-If the device is connected to the front of the computer, try a USB port on the back of the computer.

-Try a different USB port

-Try lowering the Dino-Lite display resolution

-(certain models) Lower the maximum frame rate set in the DC20.ini file


Trouble displaying from more than two Dino-Lite devices simultaneously
When trying to use three or more Dino-Lite microscopes simultaneously on one computer; all microscopes light up, but some show only a black screen in the software. Possible causes include:

Most common (Windows & Mac)
A) PCI USB Controller
This issue most likely indicates that the PCI USB controller does not have enough bandwidth for all the microscopes. If the computer has multiple USB controllers (such as one group of USB ports in the front and one in the back of the computer), try to distribute the Dino-Lites evenly among the USB controllers. If there is only one USB controller installed, you may need to add another PCI USB controller in order to run three or more microscopes.

B) Video Memory
If distributing the Dino-Lite microscopes evenly among the PCI USB controllers does not solve the problem, another possiblity may be that the computer does not have enough graphics memory to support multiple cameras (especially if the computer has integrated graphics). In this case, you may need to add a discrete graphics card or upgrade the graphics card.


C) USB hub or different ports
Sometimes connecting some or all of the Dino-Lite's to a USB hub or different USB ports can help resolve this issue. If using a USB hub, ensure it is at least a USB 2.0 hub, and preferably also a powered hub.

Mac OS - Windows Virtualization
D) Bootcamp not Parallels
If you are running Windows on top of Mac OS and want to use multiple cameras we suggest using Bootcamp rather than Parallels.


Other possible solutions

Make sure the device is connected to a USB 2.0 port.

Connect the device directly to the computer rather than through a hub or extension cable.

If the device is connected to the front of the computer, try a USB port on the back of the computer.

Try a different USB port

Try lowering the Dino-Lite display resolution

(certain models) Lower the maximum frame rate set in the DC20.ini file

Uninstall other web cam type devices which may potentially conflict with the Dino-Lite