Política de Privacidad

ÚLTIMA ACTUALIZACIÓN: 27 de agosto de 2025

Resumen

Dunwell Tech Inc., DBA “Dino-Lite Microscope”, and its subsidiaries (collectively, “Dunwell” or “we”, “us”, or “our”) are committed to protecting your privacy. This privacy policy (“Privacy Policy”) applies to the data that we collect through our websites, including dinolite.us, as well as our products and services (collectively, “Services”). This Privacy Policy governs our data collection, processing, and usage practices.

We may update this Privacy Policy from time to time at our sole discretion by posting a new version online. You should check this page occasionally to review any changes, signified through an “Updated” date at the top of this page. We will provide notice of any material changes by doing one or more of the following: a) posting the changes on or through the Services, b) emailing you or message about the changes, or c) posting an update on our websites and changing the “Updated” date above. Your continued use of the Services and continued provision of information to us will be subject to the revised terms of the then-current Privacy Policy.

Collection and Use of Information

When you use our Services, we may collect certain Personal Information, Navigational Information, or Analytical Information (each as defined below). You can often choose what information you provide, but from time to time we may require certain information in order to provide the Services to you. The use of any information we collect is governed by the relevant current legislation in your region, as well as this Privacy Policy.

Información personal

“Personal Information” is any information that identifies or could be reasonably used to identify an individual person. The types of Personal Information we may collect include:

1. Contact and Account Information: We receive contact and account information about you and your organization when you purchase or use our Services. This may include your name, telephone number, address, email address, country, company name, and job title. Contact and account information may be used to provide our Services to you, process your transactions, fulfill your requests, manage customer accounts, provide customer service, verify customer information, process payments, and advertise our Services.
2. Payment Information: We receive payment information when you purchase our Services. This may include your Contact and Account Information, bank details, payment method, card type, expiration date, certain digits of your card number, and details of your payment history. Payment information is used to check your financial qualifications and collect payment from you for Services through a third-party payment processor.
3. Communications with Dunwell: We receive information when you communicate with Dunwell, including when you complete forms through our Services, communicate with us through social media, sign up for marketing communications, or submit an inquiry. This may include your Contact and Account Information, feedback on our Services, and customer testimonials. Your communications may be used to provide our Services to you, process your transactions and requests, provide customer service, advertise our Services, and evaluate and improve our Services.
4. Employment Applications: We receive information when you apply for job opportunities at Dunwell. This may include your name, telephone number, address, email address, resume, cover letter, work history, and other employment-related information. Employment applications may be used to consider your qualifications for the role for which you have applied, to consider your qualifications for other roles for which you may be qualified, and to communicate with you about the recruitment and employment process.
5. Log Files: We receive information through log files created when you use our Services. This may include your username, WI-FI network name, and IP address. Log files may be used to provide our Services to you, maintain the security of our Services, and to evaluate and improve our Services.

In addition to the uses outlined above, we may also use your Personal Information as necessary to comply with applicable laws, regulations, and legal process and to carry out our other legitimate business purposes.

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, and disclosure. Our measures include:

• Access controls to restrict data to authorized personnel only
• Encryption of data during storage and transmission
• Regular audits to monitor and ensure data security

We retain the Personal Information you provide us for only as long as a) you provide consent; b) we have a legitimate interest in retaining such Personal Information; or c) retention is required under applicable law, regulation, or legal process. You may revoke your consent at any time and object to future uses of your Personal Information by following the process outlined under “Unsubscribing” below. Following the revocation of your consent, Dunwell may continue to retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, enforce agreements, and as otherwise necessary to carry out our other legitimate interests as described in this Privacy Policy.

Navigational Information

“Navigational Information” means information about your computer and other devices that you use to access the Services, including your IP address, domain name, device name and model, operating system, unique identifier, access provider, geographical location, browser type, referral source, access times, length of visit, and pages viewed.

We receive Navigational Information when you access and use the Services. Navigational Information may be used to provide the Services to you, advertise our Services, track and analyze how our users interact with our Services, evaluate and improve our Services, comply with applicable laws, regulations, and legal process, and carry out our other legitimate business purposes.

Our websites may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button. These features may also collect certain Navigational Information and may set cookies to enable the feature to function properly. Such social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features and widgets are governed by the privacy policies of the companies providing them.

Analytics Information

“Analytics Information” means information about your use of the Services, including hardware serial numbers, operating system information, CPU and memory usage, firmware version, calibration data, configuration files, hardware performance metrics. During installation, you may be asked to consent to the collection of Analytics Information in order to help us evaluate and improve our Services. If you consent, you agree that Dunwell may collect, maintain, and use such Analytics Information.

In addition to the uses identified elsewhere in this Privacy Policy, we may use Analytic Information for other purposes, including to evaluate and improve our Services; to comply with applicable laws, regulations, and legal process; and to carry out our other legitimate interests.

Information About Children

The Services are not intended for or targeted to children under thirteen years old, and we do not knowingly or intentionally collect information about children under the age of thirteen. If you believe that we have collected information about a child under the age of thirteen, please contact us at privacy@dinolite.us, so that we may delete such information.

External Websites

Services may provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites or their content, owners, or practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public Forums

We may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We are not responsible for the use or disclosure of any information shared on public forums.

Export Compliance

You agree not to provide any information, data, technology, models, documents, or other materials to Dunwell that are restricted by any United States or international export control law, including ITAR, EAR, and other applicable export control laws, other than materials classified as EAR99.

Disclosure of Collected Information

We may disclose your information to Dunwell’ subsidiaries, affiliates, service providers, resellers, and distributors.

1. Proveedores de servicio: We may engage third parties to act as our service providers and perform certain tasks on our behalf, such as analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These service providers only have limited access to your information, may only use such information to perform tasks on our behalf, and are obligated to us not to disclose or use your information for other purposes.
2. Resellers and Distributors: We partner with certain third parties to resell and distribute our Services and to provide customer service. We require all resellers and distributors to protect your information.
3. Business Transfers: In the event that Dunwell is acquired by another company (whether by merger, acquisitions, bankruptcy, or otherwise), the acquiring company will receive all the information, including Personal Information, collected by Dunwell. You acknowledge that such acquisitions may occur and that the acquiring company may continue to use your information as set forth in this Privacy Policy.

We reserve the right to use or disclose your Personal Information other than as described above if required by law, regulation, or legal process or if we reasonably believe that such disclosure is necessary to protect our rights.

We will not share your mobile information for marketing/promotional activities with any third parties. We will not share your text messaging opt-in data and consent will not be shared with any third parties.

Cookies and Data Trackers

When you use our Services, we obtain certain information by automated means, such as cookies, web beacons (including pixels and tags), web server logs, and other similar technologies which store information on your device or access information already stored in your device (collectively “Cookies”). Our Política de Cookies explains how we use Cookies, their purposes, and how you can control them.

Unsubscribe

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our emails or by contacting us via email at privacy@dinolite.us or via mail to Dunwell Tech, Attention: Privacy, 19803 Hamilton Ave, Suite 200, Torrance, CA 90502, United States.

To opt out of SMS communications, you can reply with ‘STOP’ at any time to any message you receive from us.”

Customers cannot opt-out of receiving transactional emails related to their account with us or our store, as these communications are necessary for the completion of the Services.

European, United Kingdom, and Swiss Requirements

This section applies to users located in the European Union, United Kingdom, and Switzerland and supplements the Privacy Policy.

Legal Basis for Processing

We process your Personal Information in accordance with applicable European data protection regulations, including the General Data Protection Regulation (“GDPR”). For the purposes of the GDPR, you will be the data controller and Dunwell will be the data processor with respect to any Personal Information described in this Privacy Policy.

Depending on the specific Personal Information concerned and the factual context, we will process your Personal Information under one or more of the following legal bases:

1. Performance of a Contract: It is necessary for Dunwell to process your Personal Information to comply with obligations under a contract with you, including Dunwells’ obligations under the Condiciones de servicio.
2. Consent: You have given us your explicit consent to process your Personal Information.
3. Legitimate Interest: Dunwell has a legitimate interest in processing your Personal information.
4. Legal Obligations: Dunwell is required to process your Personal Information to comply with our obligations under law or regulation.

Data Subject Rights

If you provide us with your Personal Information, you have the following rights with respect to that information. Where applicable, these rights are intended to align with Chapter 3 of the GDPR:

• Have transparent, plain-language communication regarding your Personal Information
• Revoke your informed consent at any time
• Review the Personal Information that you have supplied to us and how this Personal Information has been used, including any international transfer history
• Request that we correct any errors, outdated information, or omissions in the Personal Information that you have supplied to us
• Request that your Personal Information not be used to contact you
• Request that your Personal Information be removed from any solicitation list that we use
• Request that your Personal Information be deleted from our records; and
• Opt-out of being solicited by us or third parties

To exercise any of the rights above, please contact us via email at privacy@dinolite.us or via mail to Dunwell Tech, Attention: Privacy, 19803 Hamilton Ave, Suite 200, Torrance, CA 90502, United States. Once we confirm your verifiable request, we will promptly change, correct, or delete your Personal Information, as applicable.

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority – in particular, such supervisory authority in the member state of your place of residence or employment or in the place of the alleged infringement – if you believe that our processing of your personal data violates the GDPR.

International Transfer of Information

Dunwell operates globally, and we may need to transfer and access your Personal Information from around the world, including the United States. You consent to the transfer to, processing of, and storage of your Personal Information in the United States and other countries outside the European Economic Area (the “EEA”), the United Kingdom, and Switzerland, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to our other legal grounds for transferring, processing, and storing your Personal Information as outlined in this Privacy Policy.

Any transfer of Personal Information outside the EEA, the United Kingdom, or Switzerland is governed by the Standard Contractual Clauses.

U.S. State Law Requirements

This section applies to users located in California, Colorado, Connecticut, Utah and Virginia and supplements this Privacy Policy. This section provides disclosures required under the California Consumer Privacy Act (“CCPA”), Colorado Privacy Act (“CPA”), Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”, and along with CCPA, CPA, CTDPA, and UCPA, collectively the “U.S. Privacy Acts”).

Notice of Collection and Use of Personal Information

As further described under “Collection and Use of Information,” Dunwell has collected the following categories of Personal Information from its consumers within the last twelve (12) months. Dunwell never sells your Personal Information to any third party.

Data Rights

If you are located in a state governed by a U.S. Privacy Act, then you have the following rights with respect to your Personal Information.

1. Right to Know: Twice per year, you may request that Dunwell disclose the Personal Information we have collected, used, disclosed, and sold in the past twelve (12) months.
2. Right to Delete: You may request the deletion of the Personal Information that we have collected from you. Please note that we may deny your request for deletion where an exception exists.
3. Right to Correct: You may request that we correct inaccurate Personal Information.
4. Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of these rights.

If you wish to exercise any of your rights under the U.S. Privacy Acts, please contact us via email at privacy@dinolite.us or via mail to Dunwell Tech, Attention: Privacy, 19803 Hamilton Ave, Suite 200, Torrance, CA 90502. Dunwell will verify your request by matching the identifying information you provide with your Personal Information maintained by Dunwell.

If you are an authorized agent wishing to exercise rights on behalf of a resident of a state governed by a U.S. Privacy Act, please contact us using the contact information above and provide us with a copy of the consumer’s written authorization designating you as their agent.

Contáctenos

If you have any questions about this Privacy Policy or our treatment of your data, please write to us via email at privacy@dinolite.us or via mail to Dunwell Tech, Attention: Privacy, 19803 Hamilton Ave, Suite 200, Torrance, CA 90502, United States.