Remote Assistance

CALL

Toll free: 888-668-2442
Local: 310-618-9990
International: +1 310 618 9990
Fax: 310-618-9996

EMAIL

Support: support@dinolite.us
Sales: sales@dinolite.us
or use the Contact form

How to request technical support for Dino-Lite products and software


 

  1. Call our Toll-Free support line to speak with a member of the Dino-Lite support team
  2. Navigate to https://realvnc.help and follow the on-screen instructions to download and open the remote assistance application.
  3. Enter the session code provided by Dino-Lite support team member
  4. Click “Connect”
 
* Setting up Remote Support for macOS: Known Issues when connecting to macOS (Remote Support)
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