Remote Assistance

CALL

Toll free: 888-668-2442
Local: 310-618-9990
International: +1 310 618 9990
Fax: 310-618-9996

EMAIL

Support: support@dinolite.us
Sales: sales@dinolite.us
or use the Contact form

How to request technical support for Dino-Lite products and software


  1. Call our Toll-Free support line to speak with a member of the Dino-Lite support team
  2. Navigate to https://realvnc.help and follow the on-screen instructions to download and open the remote assistance application.
  3. Enter the session code provided by Dino-Lite support team member
  4. Click “Connect”
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Request a Quote

Please use our request form below.

Our team will reply shortly.

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Get Assistance

Free technical support for Dino-Lite microscopes is available.
Follow the directions below for remote troubleshooting assistance with one of our technicians.

Instructions

  1. Call our support line to speak with a technician.
    US: 1-888-668-2442
    Intl: 1-310-618-9990
  2. Navigate to realvnc.help and follow the on-screen instructions to download and open the remote assistance application.
  3. Enter the session code provided by our technician.
  4. Click connect.
    Our technician is now connected and ready to troubleshoot!

Request SDK

Please use our Dino-Lite request form.
Our team will reply shortly.

Submit Samples

Please use our Dino-Lite request form.
Our team will reply shortly.

Request Design Files

Please use our Dino-Lite request form.
Our team will reply shortly.

Schedule a meeting with Dino-Lite

Please use our Dino-Lite request form.
Our team will reply shortly.