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Troubleshooting Windows

Troubleshooting Windows

Legacy models and Windows 11
How do I transfer DinoCapture 2.0 files to another Windows PC?
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

Getting Started

7

DinoXcope User Guide
DinoCapture User Guide
DinoXcope Tutorial Video
DinoCapture 2.0 Video Walkthrough
How to focus a Dino-Lite
How to Select a Dino-Lite
New Dino-Lite User – Quick Start

Misc

25

Dino-Lite Models: Current & Discontinued
WF-10 compatibility information
WF-20 compatibility information
MicroTouch
How do Dino-Lite microscope benefit from USB 3?
Dino-Lite LED wavelength information
Why do I see a Proposition 65 Warning?
How do I control my Dino-Lite LED’s without DinoCapture?
Dino-Lite SDK
Field of View Examples
Magnification Examples
Working Distance Examples
Depth of Field Examples
Dino-Lite Housing
Dino-Lite Connectivity
Nozzles and Caps
Scroll Lock
DinoCapture Release Notes
Previous Version Software Archive
DinoXcope Release Notes
Edge Series Interchangeable Caps
Using a USB Dino-Lite without a PC (USB to HDMI with Raspberry Pi)
About Dino-Eye Eyepiece Cameras
DinoDirect for Android
How to clean a Dino-Lite

FAQ

14

What are the Dino-Lite system requirements?
Are Dino-Lite measurements accurate? (Calibration & accuracy)
How big are the files captured by Dino-Lite software?
Can I use multiple Dino-Lite devices on a single computer?
How to: Record a time-lapse
Do Dino-Lite or Dino-Eye devices store user data?
How much power does a Dino-Lite use?
What kind of environment can a Dino-Lite operate in?
What is the framerate of a Dino-Lite or Dino-Eye device?
What is the lifetime of Dino-Lite LEDs?
How does magnification differ between traditional and digital microscopes?
What do the numbers on the microscope dial represent?
What is a Dino-Eye camera?
Why does my magnification / measurement sometimes fluctuate?

Troubleshooting Windows

15

DinoCapture software keeps crashing
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
What is Error Code 10 on Windows?
What are Error Codes 19 and 39 on Windows?
What is Error Code 28 on Windows?
DinoCapture software window is black
DinoCapture software opens but camera window is missing
How do I use an older Dino-Lite with Windows 8, 10 or 11?
What is Error Code 43 on Windows?
Issues after Windows update
DinoCapture software screen is missing
How do I transfer DinoCapture 2.0 files to another Windows PC?
How do I reset DinoCapture back to default settings?
Why do I see a “verified apps only” error message in Windows?
Legacy models and Windows 11

Troubleshooting Mac

8

Dino-Lite macOS compatibility
Why do I see “Error unidentified developer” on macOS?
Can I use DinoCapture software on macOS?
Are older Dino-Lite models compatible with macOS 10.11 or newer?
Common issues with DinoXcope software for macOS
How do I transfer DinoXcope files to another Mac?
DinoXcope software does not open
DinoXcope software screen is black

How-to

19

How do I use snap mode (edge detection) in DinoCapture?
How do I save location information using a GPS device in DinoCapture 2.0?
How do I enable DinoCapture’s continuous measurement feature?
How do I save custom camera settings?
How do I set the default email program in DinoCapture?
How to use EDOF (Extended depth of field)
How do I use custom shortcuts in DinoCapture?
How to: Record a time-lapse
How do I transfer DinoCapture 2.0 files to another Windows PC?
How do I use the auto calibration feature in DinoCapture?
How to use Dino-Lite’s DPQ feature to gather depth information
How do I update DinoCapture?
How to use eFLC (Enhanced FLC)
How do I access DinoCapture’s advanced settings?
How to connect a WF-10 or WF-20 to DinoCapture 2.0
How do I transfer DinoXcope files to another Mac?
How do I adjust the color of a Dino-Eye camera?
How do I find my Dino-Lite model or serial number?
How to read Dino-Lite model numbers

Legacy models and Windows 11
How do I transfer DinoCapture 2.0 files to another Windows PC?
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

Legacy models and Windows 11
How do I transfer DinoCapture 2.0 files to another Windows PC?
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

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