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Support
Support for Windows

Support for Windows

Legacy models and Windows 11
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
How do I transfer DinoCapture 2.0 files to another Windows PC?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

Getting Started

7

New Dino-Lite User – Quick Start
How to Select a Dino-Lite
How to focus a Dino-Lite
DinoCapture 2.0 Video Walkthrough
DinoXcope Tutorial Video
DinoCapture User Guide
DinoXcope User Guide

Misc

25

DinoCapture 3.0 Release Notes
How to clean a Dino-Lite
DinoDirect for Android
About Dino-Eye Eyepiece Cameras
Edge Series Interchangeable Caps
DinoXcope Release Notes
Previous Version Software Archive
DinoCapture 2.0 Release Notes
Scroll Lock
Nozzles and Caps
Dino-Lite Connectivity
Dino-Lite Housing
Depth of Field Examples
Working Distance Examples
Magnification Examples
Field of View Examples
Dino-Lite SDK
How do I control my Dino-Lite LED’s without DinoCapture?
Why do I see a Proposition 65 Warning?
Dino-Lite LED wavelength information
How do Dino-Lite microscope benefit from USB 3?
MicroTouch
WF-20 compatibility information
WF-10 compatibility information
Dino-Lite Models: Current & Discontinued

FAQ

14

Why does my magnification / measurement sometimes fluctuate?
What is a Dino-Eye camera?
What do the numbers on the microscope dial represent?
How does magnification differ between traditional and digital microscopes?
What is the lifetime of Dino-Lite LEDs?
Adjusting the frame rate of USB Dino-Lite and Dino-Eye cameras
What kind of environment can a Dino-Lite operate in?
How much power does a Dino-Lite use?
Do Dino-Lite or Dino-Eye devices store user data?
How to: Record a time-lapse
Can I use multiple Dino-Lite devices on a single computer?
How big are the files captured by Dino-Lite software?
Are Dino-Lite measurements accurate? (Calibration & accuracy)
What are the Dino-Lite system requirements?

Support for Windows

15

Legacy models and Windows 11
Why do I see a “verified apps only” error message in Windows?
How do I reset DinoCapture back to default settings?
How do I transfer DinoCapture 2.0 files to another Windows PC?
DinoCapture software screen is missing
Issues after Windows update
What is Error Code 43 on Windows?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
DinoCapture software opens but camera window is missing
DinoCapture software window is black
What is Error Code 28 on Windows?
What are Error Codes 19 and 39 on Windows?
What is Error Code 10 on Windows?
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
DinoCapture software keeps crashing

Support for macOS

8

DinoXcope software screen is black
DinoXcope software does not open
How do I transfer DinoXcope files to another Mac?
Common issues with DinoXcope software for macOS
Are older Dino-Lite models compatible with macOS 10.11 or newer?
Can I use DinoCapture software on macOS?
Why do I see “Error unidentified developer” on macOS?
Dino-Lite macOS compatibility

How-to

19

How to read Dino-Lite model numbers
How do I find my Dino-Lite model or serial number?
How do I adjust the color of a Dino-Eye camera?
How do I transfer DinoXcope files to another Mac?
How to connect a WF-10 or WF-20 to DinoCapture 2.0
How do I access DinoCapture’s advanced settings?
How to use eFLC (Enhanced FLC)
How do I update DinoCapture?
How to use Dino-Lite’s DPQ feature to gather depth information
How do I use the auto calibration feature in DinoCapture?
How do I transfer DinoCapture 2.0 files to another Windows PC?
How to: Record a time-lapse
How do I use custom shortcuts in DinoCapture?
How to use EDOF (Extended depth of field)
How do I set the default email program in DinoCapture?
How do I save custom camera settings?
How do I enable DinoCapture’s continuous measurement feature?
How do I save location information using a GPS device in DinoCapture 2.0?
How do I use snap mode (edge detection) in DinoCapture?

Legacy models and Windows 11
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
How do I transfer DinoCapture 2.0 files to another Windows PC?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

Legacy models and Windows 11
DinoCapture software keeps crashing
DinoCapture software screen is missing
DinoCapture software opens but camera window is missing
How do I transfer DinoCapture 2.0 files to another Windows PC?
How do I use an older Dino-Lite with Windows 8, 10 or 11?
DinoCapture software window is black
Issues after Windows update
Why is my Dino-Lite missing or not recognized in Windows Device Manager?
How do I reset DinoCapture back to default settings?
What are Error Codes 19 and 39 on Windows?
What is Error Code 43 on Windows?
What is Error Code 28 on Windows?
What is Error Code 10 on Windows?
Why do I see a “verified apps only” error message in Windows?

Have some questions?

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